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FAQ

Frequently Asked Questions

  • 1.HOW LONG CAN I GET THE FEEDBACKS AFTER WE SENT THE INQUIRY? 
    We will reply you within 12 hours in working day.
  • 2.ARE YOU A DIRECT MANUFACTURER OR TRADING COMPANY?
    We are a manufacturer with independent R&D, sales since 1998. 
  • 3.CAN YOU DO CUSTOMIZED PRODUCTS?
    Yes,we accept OEM/ODM. We can use customerized logo, giftbox designs on our existing models, and also use customer's design to develop a new model.
  • 4.HOW ABOUT THE CAPACITY OF YOUR COMPANY?
    We have 5 production lines with a monthly production capacity of thirty hundred thousand pieces.
  • 5.HOW MANY EMPLOYEES OF YOUR COMANY?WHAT ABOUT THE TECHNICISTS?
    We now have more than 200 employees, including 10 engineers and 20 technicians.
  • 6.HOW TO GUARANTEE THE QUALITY OF YOUR GOODS?
    Quality is the most important for us. Following sectors will make sure our products are with reliable quality:(1)We have a professional QC team.(2)Strict quality control process and flow(3)Strict inspection standard(C=0)(4)Factory quality audit by third party every year(5)Professional and calibrated testings equipments and endurance test room(6)Accept the client's or third party's inspection
  • 7.WHAT'S THE PAYMENT TERM?
    When we quote for you,we will confirm with you the way of payment terms, for example EXW, FOB,CNF,etc. For mass production orders, we will require 30% deposit and the balance is paid by T/T against copy of documents. L/C payment is also acceptable.
  • 8.HOW TO DELIVER THE GOODS TO US?
    Usually we will ship the goods to you by sea, because our factory is near from Ningbo Port, it is very convenient and efficient to ship goods to any other countries. Of course,if your goods are very urgent, the Ningbo Airport and Shanghai Airport are also very nearby.
  • 9.WHERE ARE YOUR PRODUCTS MAINLY EXPORTED TO?
    Our products are mainly exported to over 30 countries such as Germany, Spain, Italy, UK, Korea, Turkey, Russia, USA, Brasil etc. Our clients include many OEM customers who are famous brands in small home appliances as well as chain supermarkets.

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